Choosing the Right Rug for Your Space
A rug can transform a room by adding softness over hard surfaces such as laminate, vinyl, or wood floors. In busy areas, rugs help reduce noise and improve comfort without the need for permanent fitting, unlike carpet.
For open floor plans, larger rugs help define seating zones, while runners work well in hallways. When placing a rug in the living room, allow the front legs of sofas and chairs to sit on the rug to create balance.
Many customers choose rugs as a flexible alternative to carpet, especially where underlay or permanent installation isn’t practical. Pairing rugs with rug pads or underlay can improve grip and extend the life of your rug.
Materials, Texture & Finish
Rugs are available in a variety of finishes, from flatwoven styles to softer textures designed for everyday comfort. Options inspired by natural fibres, including wool and wool blend constructions, are valued for their warmth and durability. Some designs aim for a more luxury feel, using richer textures or detailed patterns to add elegance to a room.
When selecting a rug, consider how texture and material interact with your existing furniture, such as sofas, chairs, and beds. A rug should complement upholstery and flooring rather than compete with it.
Frequently Asked Questions
Do you deliver across Cheshire?
Yes - Cheshire Furniture Outlet ships rugs and all UK orders within the United Kingdom (including Cheshire addresses like Chester, Warrington, Runcorn, Northwich, Crewe, Knutsford, Wilmslow etc.). We do not offer international delivery.
How long does delivery take for rugs?
Once your order is dispatched (typically within 1–2 business days), delivery usually takes about 3–5 business days in transit.
How can I track my order?
After your rug is shipped, you’ll get an email with a tracking number and instructions for tracking the delivery status. If you don’t receive it within ~5 hours of dispatch, contact support.
What is the delivery cost?
Shipping is free on all orders with eligible delivery areas (UK only).
What is the return policy for rugs?
You get a 30-day return period on all of our products. If you’re not satisfied, you can request a return or refund within 30 days of delivery - the rug must be unused, in its original condition and packaging.
How do I return a rug?
To start a return:
- Contact customer service at info@cheshirefurnitureoutlet.co.uk with your order number and reason.
- The team will send return instructions.
Can I exchange a rug instead of returning it?
Yes - exchanges are accepted under the same conditions as returns (unused, original packaging, within 30 days). Just submit an exchange request via the Contact Us form.
How can I contact customer support?
You can reach customer support by email, phone, or contact form. They can help with orders, returns, tracking and product questions.
Is payment secure?
Yes - the site uses secure payment gateways and accepts common methods like credit/debit cards and various digital wallets.